Cookie Policy

1. Introduction

Welcome to CanopyMetrics ("we", "us", or "our"). We are committed to protecting your privacy and ensuring you have a positive experience on our website and with our analytics dashboard products (collectively, the "Service").

This Cookie Policy explains how and why cookies, web beacons, pixels, clear gifs, and other similar technologies (collectively "Cookies") may be stored on and accessed from your device when you use or visit our website. This policy should be read together with our Privacy Policy and our Terms of Service.

By continuing to browse or use our Service, you agree that we can store and access Cookies and other tracking technologies as described in this policy. Our trustworthy brand voice reflects our commitment to data integrity—not just in the metrics we visualize for you, but in how we handle your personal data.

2. What Are Cookies?

Cookies are small text files that are downloaded to your computer or mobile device when you visit a website or use an application. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Cookies do various jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving the user experience. They can also ensure that the advertisements you see online are more relevant to you and your interests.

Session vs. Persistent Cookies

• Session Cookies: These are temporary cookies that expire and are automatically erased whenever you close your browser window. We use session cookies to grant you access to content and to enable commenting (things you need to log in to do).
• Persistent Cookies: These usually have an expiration date far into the future and stay in your browser until they expire, or until you manually delete them. We use persistent cookies to better understand usage patterns so we can improve the site for you.

3. How We Use Cookies

At CanopyMetrics, our slogan is "Visualize your data ecosystem in one central dashboard." To achieve this, we need to understand how users interact with our own ecosystem. We use cookies for several reasons:

• To assist you in navigation and login capability.
• To analyze your use of our products, services, or applications.
• To assist with our promotional and marketing efforts (including behavioral advertising).
• To provide content from third parties.

We do not use cookies to collect personal information (like your name) unless you have expressly provided it to us. The data collected is generally aggregated and anonymized to help us identify trends and improve our dashboard functionality.

4. Types of Cookies We Use

We classify the cookies used on our site into the following categories:

A. Strictly Necessary (Essential) Cookies

These cookies are fundamental to the operation of the CanopyMetrics dashboard. They enable you to move around the site and use its features, such as accessing secure areas where your analytics data is stored. Without these cookies, services you have asked for cannot be provided.

B. Performance & Analytics Cookies

These cookies collect information about how visitors use our website, for instance, which pages visitors go to most often, and if they get error messages from web pages. These cookies don't collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how our website works.

C. Functionality Cookies

These cookies allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For instance, if you configure your dashboard to show specific KPI tracking widgets, we use a cookie to remember that layout for your next visit.

D. Targeting & Advertising Cookies

These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator's permission.

5. Third-Party Technologies

In addition to our own cookies, we may also use various third-parties cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on.

Google Analytics

We use Google Analytics to measure how you interact with our website to improve your experience. To learn more about Google Analytics privacy practices and opt-out mechanisms, please visit the Google Analytics Opt-out Browser Add-on.

Payment Processing

If you subscribe to our premium dashboard features, we use third-party payment processors (such as Stripe) who may set cookies to prevent fraud and process payments securely.

6. Managing Your Preferences

You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager. However, please note that if you choose to reject cookies, your access to some functionality and areas of our website may be restricted.

Browser Controls

Most web browsers allow you to control cookies through their settings preferences. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.

Find out how to manage cookies on popular browsers:

• Google Chrome
• Microsoft Edge
• Mozilla Firefox
• Apple Safari

7. Cookie Consent

When you first visit our website, we will show you a pop-up with an explanation about cookies. As soon as you click on "Accept", you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

We log your consent status (Accepted/Rejected/Partial) anonymously to ensure compliance with data privacy regulations such as GDPR and CCPA.

8. Updates to This Policy

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

The date at the top of this Cookie Policy indicates when it was last updated.

9. Contact Information

If you have any questions about our use of cookies or other technologies, please email us at:

Email: [email protected]

Address:
CanopyMetrics Legal Dept.
123 Forest Avenue, Suite 400
Seattle, WA 98101
United States